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4th International Quality Improvement Forum

STAY CONNECTED – Forum Still Online


For registered participants: the Forum is still onlinewatch the recorded presentations and take part in the platform discussions.

 

a pre-ISQua conference – registrants for the QI Forum receive a 15% discount on registration for ISQua’s 37th International Conference in Florence, Italy, from 8th – 11th July 2021

 

 

Forum Program


Moderation

 

 

Dr Irmgard Marx is a medical doctor specialised in general medicine, tropical medicine and quality management. She is a certified Clinical Risk Manager, ISO-Auditor, European Practice Assessment (EPA) Assessor and EFQM Assessor and has 20 years of experience in the field of Quality Management, Patient Safety, Systemic Organisational Development and Human Resource Development in Germany and internationally. Irmgard is a lecturer at the Medical Faculty of the University of Heidelberg and has extensive experience in all aspects of capacity building including development of e-learning courses.

 

 

 

Dr Sylvia Sax is a Registered Nurse (University of Illinois) with a PhD in Global Health (University of Heidelberg) and more than 30 years’ experience internationally.  Her interest in education and healthcare improvement, strengthened through a Certificate in Adult Learning and a Master in Public Health (New Zealand), led her to work for 7 years as Coordinator of a Master in International Health. She led establishment of a programme of more than 17 short courses at the University of Heidelberg and was coordinator for 3 years of the TropEd accredited short course programme. She has advised on policy, led and undertaken large-scale evaluations and designed, led and facilitated training programs.

 

 

 

Peter Campbell has 25-years’ experience as an international Public Health specialist. Originally trained as  a Family Physician, he has a Masters in International Health and a certificate in Post-Graduate Medical Education. Academically, for the past 10-years he has worked for the University of Heidelberg and for Charité, Berlin as Course-Coordinator-Lecturer-Thesis Supervisor-Examiner on Masters courses including Quality Management, Health Economics/ Health Financing, and Consultancy Skills. He is also currently intermittent Team Leader for a German government-funded program (through GIZ) improving the quality of care services in Tajikistan.

 

Thursday 11th June 2020


Introduction & Welcome

 

 

 

Prof. Michael Marx (MD, PhD, DTM&H) is a physician who has specialised in Internal Medicine, Tropical Medicine and Public Health. He is a professor for international public health at the Institute for Public Health of the University of Heidelberg. In addition, he is Director of evaplan ltd at the University of Heidelberg. He has more than 30 years of working experience in health systems development and QI of health services, in management of health projects, carrying out operational research and in training in more than 20 African countries and in various Asian countries. Between 1991 and 1996 he was a Team Leader and Public Health Adviser to the Ministry of Health on behalf of GTZ in Guinea. He has been involved in many projects and consultancies in East and West Africa over the last 30 years and has been working extensively for the GTZ/GIZ health programme in Kenya and Tanzania. He has a strong focus on health system development with emphasis on QI. M. Marx underwent training in Capacity WORKS in 2009. He has recently been appointed as member of the advisory board of the 34th International Conference of the International Society for Quality in Health Care (ISQua) in London.

 

 

 

Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI assumed the position of ISQua Chief Executive Officer on 1st May 2016. He has great experience as a clinician and leader in quality improvement and patient safety.
Dr Lachman was a Health Foundation Quality Improvement Fellow at IHI in 2005-2006, and developed the quality improvement programme at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. Prior to joining ISQua, Peter was also a Consultant Paediatrician at the Royal Free Hospital in London specialising in the challenge of long term conditions for children. Dr Lachman has been the National Clinical Lead for SAFE, a Heath Foundation funded RCPCH programme which aims to improve situation awareness in clinical teams. In Ireland he is Lead International Faculty at the RCPI in Dublin, where he co-directs the Leadership and Quality programme to develop clinical leaders in quality improvement. He is co-founder and Chairperson of PIPSQC, the Paediatric International Patient Safety and Quality Community.


Group 3: Policy and Global Networking

 

 

Successful IT Projects, A Recipe From The Big Cookbook

Wolfgang Kersten, Managing Director of the Global Health Network & Service, helps companies, government organizations and NGOs from healthcare to implement ITC projects economically, efficiently and successfully. Before Wolfgang Kersten started his own business, he worked for 11 years as a member of the board of a successful global IT company in healthcare.
After his successful projects in more than 60 countries, Wolfgang Kersten creates now should analyzes, dossiers, requirements, service catalogs and RFP for eHealth and IT governance transformation projects.Wolfgang Kersten is also spokesman for the health expert group of the “Strategic Partnership Digital Africa (SPDA)”, an initiative of the Federal Ministry for Economic Cooperation and Development (BMZ).

 

Digital Tools for Narrowing the Gap Between Clinical Research and Clinical Care

Freimut Schliess is a biochemist with longstanding experience in both academic and business-driven life sciences. Today he heads Science & Innovation at Profil GmbH (www.profil.com) – a clinical contract research organization focused on early phase clinical trials in obesity, diabetes, and diabetes complications. Current activities are focused on exploiting convergent developments in clinical research & clinical care in the framework of the EIT Health public-private-partnership co-founded by Profil in the year 2015. Freimut is a member of the EIT Health Germany GmbH Supervisory Board and the EIT Health Mentoring & Coaching Network. He is coordinating the CLOSE and RealWorld4Clinic pan-European EIT Health innovation initiatives. While CLOSE is bringing Automated Insulin Delivery systems by means of an artificial pancreas to persons with type 2 diabetes  (J. Diabetes Sci. Technol. 13(2):261-267, 2019) RealWorld4Clinic is dedicated to make pivotal clinical research and outpatient cardiology care benefitting from a continuous real-world assessment of cardio-respiratory health.

 

Global Solutions To Spread Knowledge In The Virtual Digital Age

 

 

Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI assumed the position of ISQua Chief Executive Officer on 1st May 2016. He has great experience as a clinician and leader in quality improvement and patient safety.
Dr Lachman was a Health Foundation Quality Improvement Fellow at IHI in 2005-2006, and developed the quality improvement programme at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. Prior to joining ISQua, Peter was also a Consultant Paediatrician at the Royal Free Hospital in London specialising in the challenge of long term conditions for children. Dr Lachman has been the National Clinical Lead for SAFE, a Heath Foundation funded RCPCH programme which aims to improve situation awareness in clinical teams. In Ireland he is Lead International Faculty at the RCPI in Dublin, where he co-directs the Leadership and Quality programme to develop clinical leaders in quality improvement. He is co-founder and Chairperson of PIPSQC, the Paediatric International Patient Safety and Quality Community.

 

Collaborative Systems In Cross Border Health Care

Anna E. Schmaus-Klughammer, Associated Professor at the Deggendorf Institute of Technology, Germany/ Owner and CEO of Klughammer GmbH, Germany / President of “One World Medical Network e.V.” (NGO), Germany. She studied Sustainable Development at the Technical University Kaiserslautern, Germany. Before she obtained her Bachelor in Law at the Trent University Nottingham, UK. She has special knowledge in: Development and management of international telemedicine projects; Development of eHealth and telemedicine curriculum, course handbooks and lectures. She brings her practical experience from her work as a CEO of a telemedicine company to teach students at Bachelor and Master level about the real world scenarios in eHealth and telemedicine. As a guest lecturer she teaches at Universities all over the world. Now in times of COVID-19 she gives her lectures online. Her knowledge in Sustainable Development (focus: health, water & sanitation and One Health) makes her an ideal partner and consultant in international funding projects such as from Asian Development Bank, African Development Bank, KfW bank and EU Horizon 2020.

 

 

 


Group 2: Data Security and Personal Data / Digital Transformation and Health

 

 

 

COVID-19 Contact Tracing: Privacy, Confidentiality and Policy 

Steven Uggowitzer, Passionate about appropriate use of technology and information for decision making in the health sector and developing countries. I have over twenty years experience in engineering internet technology, information and management systems; with over 15 years of international experience in public health and global health related information systems, deploying mission critical tools in large enterprise environments; and ICT support to health technical programmes at global, regional and country level. Currently focused on interoperability and systems architectures based around DHIS2. Specialties: Information Technology, Health Information Systems, Evaluations and assessments, ICT in Disease Surveillance and Outbreak Management, ICT for health systems strengthening, United Nations and Specialised Agencies, boutique philanthropic advisory services, Systems architecture, IT management, ICT, ICT4D, Field IT and Communications in disaster situations, country offices, primary health, international health. Select work: WHO, UNDP, Global Fund (GFATM), Roll Back Malaria (RBM), Program on Maternal and Newborn Child Health, Tobacco Free Initiative (TFI), GOARN. Techie Acronyms that I know a bunch about: ITIL, Prince2, ICDL, CISSP, ISO9001, Asterisk, SIP, Java, Struts, Perl, Python, OpenWRT, VoiP, IPV6, Linux, VMWare esxi, virtualization, mongodb, apache, ubuntu, redhat.

 

 

Privacy, Security and Confidentiality in the Digital Health Era

Steven Wanyee Macharia, is a digital health specialist with over 20 years years experience designing, developing, implementing, supporting, maintaining and using digital health interventions in research for health (RCTs mainly) and delivery of healthcare services in Low and Medium Income Countries. Born in Kenya and currently working out of Nairobi, Steven's work in digital health has seen him support direct service delivery right from the community level, to top National level policy, planning, management, strategy and administrative functions in the health sector. Globally, he continues to work with leading multi-agency, multi-lateral donor,  development and implementing organizations including WHO, World Bank, USAID, CDC, GIZ, DFiD among others. He serves on several global informatics initiatives including the Digital Health and Interoperability Working Group of the Health Data Collaboratives mechanism, Secretary of the Health Informatics in Africa (HELINA), Board member of the OpenMRS Community of Practice, is a founder and current Secretary General of the Kenya Health Informatics Association (KeHIA) and recently got appointed to serve on the Safaricom Health Advisory Board.


Group 5: Patient Safety and Digitalisation

 

 

 

 

 

 

Interview on Patient Engagement and Empowerment through Health Information Technology

 

 

Ronen Rozenblum, Ph.D, MPH is a healthcare executive, researcher, lecturer and entrepreneur. He is an Assistant Professor at Harvard Medical School. He is also the founding Director of the Unit for Innovative Healthcare Practice & Technology and Director of Business Development of the Center for Patient Safety Research and Practice at Brigham and Women’s Hospital in Boston. Dr. Rozenblum is an expert and international leader in patient-centered care, patient experience and engagement, and health information technology. His research, lectures and contributions in these domains have been recognized nationally and internationally.

 

Transforming Patient Safety with Digital Solutions

 

 

Juan Limo, MD, FISQua, ISQua Expert is a general internist and a healthcare quality and safety expert working in Lima Peru. His areas of interest are leadership for quality and safety, patient centered care and safety culture. He has been a professor at Faculty of Public Health in Cayetano Heredia University and an international speaker in Latin America since 2013. He recently founded New Medical Leaders, an educational initiative to promote leadership development in healthcare in Peru. Dr. Limo is actively working on transformational change and leadership to improve quality and safety of care in the healthcare system in Peru.

 

Digitalisation and the Need of new Risk Management

 

 

Dr. rer. pol. Ilona Köster-Steinebach studied Economics/Japanese Studies. She is the managing director of Aktionsbündnis Patientensicherheit (APS). Her aim is taking up the impulses of the volunteers and honorary board in APS and to find constructive solutions in discussions with all involved. Her focus is consistent thinking from the patient's perspective. Already during her studies, her priority was on designing social systems in a sustainable way and producing the best results for the community.

 

Friday 12th June 2020


Group 1: The eHealth Landscape and Ethical Aspects of Digitalisation –  German and International Perspectives

 

 

Digitalisation and Ethics in the German Health System

Dr Giovanni Rubeis is research associate at the Institute of History and Ethics of Medicine Heidelberg. His research focus is on the ethics of digitized health. Dr Rubeis is co-founder and coordinator of the working group “Digitization and Health” within the German Academy of Ethics in Medicine (AEM) and coordinator of the AEM-network “Young Medical Ethic

 

Using Modern Technology to Improve Health Systems:

What Can History Teach Us?

Peter Campbell has 25-years’ experience as an international Public Health specialist. Originally trained as  a Family Physician, he has a Masters in International Health and a certificate in Post-Graduate Medical Education. Academically, for the past 10-years he has worked for the University of Heidelberg and for Charité, Berlin as Course-Coordinator-Lecturer-Thesis Supervisor-Examiner on Masters courses including Quality Management, Health Economics/ Health Financing, and Consultancy Skills. He is also currently intermittent Team Leader for a German government-funded program (through GIZ) improving the quality of care services in Tajikistan.

 

International Collaboration in Digital Health: Multidimensional Challenges and Opportunities

 

Akarsh Venkatasubramanian is working on enhancing the potential of neutral platforms for multistakeholder research collaborations on digital health to achieve democratisation of data for health, and to advocate for and strengthen global health data governance frameworks to enable beneficial, equitable and trustworthy health data collection, organisation and utilisation, while safeguarding data privacy, safety, security and ownership. More information about his work here (I-DAIR), here (Coalition) and here (GHC)

 


Group 4: Technical Solutions for Better Quality – Risks, Limitations and Opportunities

 

 

 

 

 

Digital ≠ Paperless - Novel Interfaces for a new Generation of Digital Health

 

 

Dr Pratap Kumar is a clinician, neuroscientist, health economist and entrepreneur working at the interface of health sciences and healthcare markets. His work focuses on innovations in technology, clinical processes and business models in healthcare delivery. He has a medical degree and MPhil in Neurophysiology from India, a PhD in Neuroinformatics from the University/ETH Zurich, and an MSc in International Health Policy (Health Economics) from the London School of Economics. He moved to Kenya in 2012 and founded Health-E-Net Limited, a social enterprise working to improve access and quality of primary healthcare in low-resource settings. He is also a Senior Lecturer in Strathmore University Business School in Nairobi, where he works on innovation and entrepreneurship in global health. Dr. Kumar was awarded a ‘Stars in Global Health’ award from Grand Challenges Canada in 2013 to design and implement a remote consultations platform for underserved regions. This work resulted in a well-cited publication titled I’ve got 99 problems but a phone ain’t one, and follow-on grants from DFID (resulting in a deep understanding of the impact of telemedicine services in low-resource settings) and the Italian Development Cooperation. The platform is commercially deployed in Kenya, supporting telemedicine services to members of Kenya’s largest private health insurance firm. Dr Kumar received Health Systems Research Initiative (HSRI) grant in 2015 to design and test a novel medical documentation approach to improve quality of primary healthcare services in private sector facilities in slums. This work, combining simple, paper-based clinical workflows with computer vision algorithms on mobile phones for easy digitisation, was awarded the 2018 Global Health Innovation Prize. The impact of the approach are shown in peer-reviewed publications demonstrating improvements in clinical documentation and care delivery. The ‘PaperEMR’ technology is now used by Migori County in Kenya to implement the digitisable version of the Safe Childbirth Checklist and deliver digital data on all facility-based deliveries in the county. Dr. Kumar holds two patents on technologies for medical documentation. His work combines a deep understanding of medicine, global health, health economics and cutting edge technologies (eg. computer vision and machine learning approaches with a foundation in computational neuroscience) – an approach which forms the basis for sustainable innovation in global health.

 

Digital Consiles for Rare Diseases

 

 

Björn Broge, aQua Institute for Healthcare Improvement. Master of Business Administration (Dipl.-Kaufmann) at Goettingen University, is a Managing Director at the Institute for Applied Quality Improvement and research in health care (AQUA Institute). Organising and supervising routine tasks and human resources in accordance with heads of departments. External representation of the AQUA Institute. Organisation and supervision of a number of projects within the context of the implementation of quality assurance pursuant to German law. Between 1995 - 2004 he has worked as research assistant at the AQUA Institute, including project supervision. Conducting statistical analyses, development of quality indicators and feedback mechanisms as part of various projects, particularly concerning quality circles for pharmacotherapy and European Practice Assessment. Between 2009 to 2015 he was the head of the department of procedure development and implementation for cross-sectoral quality assurance pursuant to section 137a of the German Social Code, Book Five (SGB V). Within the Collaboration between Evaplan and AQUA he is the technical co-ordinator, if IT-Solutions are needed. Furthermore he consults concerning methodology especially for indicator development.

 

Augmented Intelligence – The Next Step ?

Raban Heller (MD) is a Physician with a strong background in applied research, development in computational biology, scientific computing, machine learning, and statistics. Passionate about investigating neuroimmunological processes in patients with acute traumatic spinal cord injury (TSCI) through multiple and multivariate network design and analysis.

 

Telemedical Initial Assessment in Modern Emergency Care

Tobias Herrmann holds a Bachelor of Arts degree in "Politics and Economics" from the Westfälische Wilhelms University of Münster, Germany and a Master of Arts degree in "Medical Management" from the University of Duisburg Essen, Germany. He has been working as a project developer and research assistant at aQua – Institut für angewandte Qualitätsförderung und Forschung im Gesundheitswesen GmbH (aQua Institute for Applied Quality Improvement and Research in Health Care) in Göttingen, Germany since 2015. For the last four years his research focus has been in the field of emergency care. Since 2018, he has been responsible for the operational implementation of the DEMAND project and is mainly in charge of research coordination. Furtheremore, he is working for Health Care Quality Systems GmbH (HCQS) which is responsible for the distribution and implementation of the software SMASS/SmED in Germany.

 

Electronic Kenya Quality Model for Health (E-KQMH)

Dr. Aisha O. Mohamed is a Public Health Specialist graduated from the London School of Hygiene and Tropical Medicine. She is currently the head of Division of Quality Assurance in the Ministry of Health, Kenya.

She has 15 years working experience in the Ministry of Health, 10 years of which have been in health management including policy making, development of strategies and resource mobilization for national programs.

 


Group 6: Capacity Development

 

 

 

 

 

 Use of Digital Decision Support Tools to Improve Frontline Health Worker Performance

Steve Ollis, MBA, PMP has extensive experience leading geographically dispersed teams and supporting country teams and host governments in the design, implementation and support of digital health tools. He is currently a Senior Digital Health Advisor and JSI’s Team Lead for the MEASURE Evaluation project, a $42 million, 5-year project involving 56 staff across 4 country offices. Prior to his role as MEASURE Evaluation Team Lead, Steve served as Digital Health Lead for the Maternal and Child Survival Program, a $500 million health program with over 70 digital health projects across 20+ countries. Steve serves as co-chair of the Global Digital Health Network, a 3800+ member organization dedicated to sharing knowledge on best practices and tools. He has professional experience in Benin, Egypt, Ethiopia, Guatemala, India, Kenya, Malawi, Namibia, Nigeria, South Africa, Sri Lanka, Tanzania, and Uganda. He has over 25 years of experience in finance, management consulting, and project management in a diverse range of industries.  Steve is a member of WHO’s roster of experts in Digital Health and is a certified Project Management Professional and six sigma Green belt.

 

Learning At The Heart Of Improving Health Care Quality And Making Health Outcomes Better

Nana Afriye Mensah-Abrampah holds a BSc Economics, MSc International Health and is a PhD student at the London School of Hygiene and Tropical Medicine. She serves as a Technical Officer on Quality of Care within the Department of Integrated Health Services, UHC & Life Course Division at WHO Headquarters. She leads on the WHO global learning agenda on quality, provides technical and strategic programmatic support on national quality policy and strategy, and supports work on quality improvement in public health emergency preparedness and response. Previously, she co-led the technical cross-cutting team on quality improvement. Ms Mensah Abrampah joined WHO in 2015 working on health systems recovery for the 2014-2015 Ebola Outbreak in West Africa. In this role, she worked on safe reactivation of essential health services and core health systems functions in the three affected countries. Prior to WHO, she worked at a tertiary referral hospital in Malawi where she researched health system barriers to rational use of antibiotics. In Tanzania, she worked on quality improvement as a means to health systems strengthening and the spread of sustainable innovations. For several years, she worked as a Quality Improvement Fellow for a global project aimed at applying improvement approaches to enhance health care quality in more than 30 countries across Africa, Asia, Europe and Latin America.

 

The Training Robot for Ultrasound (TrainR4U)

António Lindo da Cunha is Executive Director of Automatics Lab (Instituto Pedro Nunes) and Board Member of Cáritas Diocesana of Coimbra. He has significant technical and business background achieved on fifteen years driving R&D(&I) contracts creating tangible economic and social value to the organisations involved, especially for SMES, mainly in eHealth and active and healthy ageing (Telemedicine, Hospital@home, Home-Care and Care-Home). EU program specialist with a large experience in EU fundraising (FP5, FP6, FP7, EIT, H2020 and Active Assisted Living). Startup founder creating one of the first companies in the world dedicated to develop and commercialize driverless vehicles for people transportation (Critical Move S.A.). Degree in Electrical Engineering from the University of Porto and Master in Innovation and Knowledge Management from Aveiro University.

 

The Training Robot for Ultrasound (TrainR4U)

João Quintas has a PhD in Electrical and Computer Engineering (specialization in Automation and Robotics) from University of Coimbra (UC), 2018. Since 2011, he is a project manager and principal researcher for the domain of Active and Assisted Living (AAL) in Instituto Pedro Nunes (IPN) - Laboratory of Automatic Systems (IPNlas). He has acted as technical manager, project manager and researcher in European and national projects. His early research career started in 2008 at the Mobile Robotics Laboratory (MRL) of Institute of Systems and Robotics - University Coimbra (ISR-UC). He is a Research Associate at the Artificial Perception for Intelligent Systems and Robotics team (former MRL) in ISR-UC. His main areas of interest are related to ambient intelligence, ambient assisted living, social artificial agents, robotics, human-robot interaction, context recognition and human behaviour analysis. He is a member of the Autonomous Robotics (AuR) Ontology working group developing IEEE 1872.2 Standard and The IEEE Global Initiative on Ethics of Autonomous and Intelligent Systems developing IEEE 7000 related standards.


Forum Info


Digital solutions in the health sector are infamously inconsistent, they do not share common approaches, terminologies or objectives. Digital solutions are complex and need to be critically discussed from the perspectives of different stakeholders and under technical, ethical, effectiveness and efficiency aspects.

 

Key question: do digital solutions and Artificial Intelligence (AI) improve quality of care and Patient Safety?

 

Aim of the forum: better understanding of opportunities, limitations and risks of  digitalisation for quality improvement in health care

 

Audience: a diverse international audience of health professionals, service providers, students, patients and public health delegates from health facilities, universities, ministries, health insurance companies and development agencies.

 

The Forum is organized by evaplan Ltd at the University Hospital Heidelberg, the International Society for Quality in Health Care (ISQua) , the aQua Institute for Applied Quality Improvement – Göttingen and the Heidelberg Institute of Global Health (HIGH) of Heidelberg University.

 

Pre-ISQua conference: register for the QI Forum and receive a 15% discount on registration for ISQua’s 37th International Conference in Florence, Italy, from 8th – 11th July 2021

 

Forum Fee: 95 € / Students: 20 €

 


 

Forum Coordination

 

Doina Schimpf, MSc Public Health & Sociology, evaplan Project Manager mHealth, eHealth & eLearning

 

Forum Coordination

 

Svetla Loukanova PD. Dr. med. Project Management, Health Systems Research and Development, Health Economics, Curriculum Development and Training

 

Forum Administration

 

Deborah Brenner, MA Translation Studies, evaplan Project Assistance & Office Administration

 

Forum Administration

 

Hannah Palatinus, BSc Health Science, evaplan Intern eHealth & eLearning